Employer Counselling Services
Confidential one-to-one counselling through a straightforward employer referral pathway.
Give employees timely access to confidential, one-to-one counselling through a straightforward employer referral pathway, with support tailored to their individual needs.
Employer-Referred Counselling
Professional, accessible support delivered at the point of need.
Unmasked Mental Health offers a low-cost Employer-Referred Counselling Service for organisations who want to provide timely, compassionate mental health support to their workforce. As a trusted local mental health charity, we deliver meaningful, high-quality counselling through qualified and experienced professionals.
Referrals are made directly by the employer, allowing support to be put in place quickly and sensitively. Once a referral is received, our team liaises directly with the employee to arrange counselling in a way that feels supportive and appropriate for them. All payment for the service is handled by the employer, removing any financial or administrative burden from the employee at a time when they may already be feeling under pressure.
Our counselling operates on an “At the Point of Need” model, with no waiting lists. We scale our counselling provision in line with demand, ensuring employees can access timely support when it matters most. Early intervention often helps prevent challenges from escalating, and where appropriate, counselling can support employees to remain in work or return more confidently and sustainably.
Entirely confidential
Counselling is confidential to the employee. No session content is shared with the employer, creating a safe, trusted space where individuals can speak openly and honestly.
Sessions can be delivered face to face at our Halifax offices, or online or by telephone for businesses and employees located further afield across the UK. This flexible approach allows employers to offer consistent, high-quality support regardless of location, while giving employees choice in how they access help.
By providing access to professional counselling at the point of need, employers demonstrate a genuine commitment to wellbeing while supporting engagement, stability, and retention within the workforce. The result is a healthier, more supported team, and a workplace culture where people feel valued, not just managed.
Real people, real conversations, real spaces.
Our counsellors work from calm, welcoming rooms in Halifax, and the same care carries through to online and telephone sessions across the UK.
Benefits to your business
- Early intervention prevents escalation.
- Reduces stress, burnout, and long-term sickness.
- Helps employees maintain daily functioning and remain in work.
- Demonstrates strong commitment to staff wellbeing.
- Improves morale, trust, and engagement.
- Cost-effective alternative to national EAP providers.
- Direct payment/invoicing service. No need for the employee to pay and claim back.
How the referral process works
Assessment within 48 hours
of employer referral.
Suitability determined quickly
following assessment.
First appointment within 2 weeks
allocated after suitability is confirmed.
Flexible delivery
face to face in Halifax or online/telephone.
Programme commitment & costs
Employers commit to providing counselling in blocks of eight or twelve sessions.
£40.00
per session, including the initial assessment
Enquire about employer counselling
Looking for on-site drop-in support as well? Explore On-site Wellbeing Drop-Ins, or get in touch and we'll help you find the right approach.
Get in touch about employer services
Tell us about your organisation and what you're looking for. We'll come back to you within 2 working days.